Part of the new Carbonmade app was also a completely revamped Help section. Once the new system launched, it cut down the workload of our support staff by over 50%.

Help homepage and a help article. The goal was to keep the instructions short and to the point. And if you don’t like reading, just hit play for a quick video guide. (Also, checkout those fancy ordered lists!)

Help integration into the portfolio app itself. Contextual help menu, depending on where you access it in the app.